High Desert Medical: CPAP Replacement Services via SMS, Phone Calls, and Email - Terms and Conditions

Introduction

By opting in for CPAP replacement services through SMS, phone calls, and email communications provided by High Desert Medical, you agree to the following terms and conditions. Please review these terms carefully before using our services.

1. Acceptance of Terms

By enrolling in High Desert Medical’s CPAP replacement services via SMS, phone calls, and/or email, you acknowledge that you have read, understood, and agree to comply with these Terms and Conditions. If you do not agree with any part of these Terms, please discontinue the use of our services.

2. Service Description

High Desert Medical provides CPAP (Continuous Positive Airway Pressure) equipment replacement services. Through this service, you will receive reminders, notifications, and relevant information about your CPAP equipment via:

SMS (Text Messages): Equipment replacement reminders, usage tips, and general notifications.

Phone Calls: Personalized customer support, reminders, and order status updates.

Email: Notifications regarding CPAP replacement schedules, shipment tracking, and other service-related updates.

3. Eligibility

You must be 18 years of age or older to participate in this service.

The service is available to individuals who are existing patients or customers of High Desert Medical.

You must provide a valid U.S. phone number and/or email address to receive communications.

4. Opt-In and Consent for Communications

By enrolling in our service, you consent to receive recurring automated communications via SMS, phone calls, and/or email about your CPAP equipment and services.

To Opt In (SMS and Email): You may opt-in by providing your phone number and/or email via our website, over the phone, or during a visit to our office.

To Opt Out (SMS): To opt-out of receiving SMS communications, reply “STOP” to any message. You will receive a final confirmation SMS and then no further messages will be sent.

To Opt Out (Email): To opt-out of email communications, click the "Unsubscribe" link provided at the bottom of our emails.

To Opt Out (Phone Calls): You can request to stop receiving phone calls by notifying a customer service representative during a call or by contacting us directly.

5. Charges and Fees

Standard Messaging Rates Apply: While High Desert Medical does not charge for SMS, phone, or email services, message and data rates from your mobile provider may apply for SMS. Please check with your service provider for details on any fees.

High Desert Medical is not responsible for any fees charged by your mobile or internet service provider.

6. Privacy and Data Security

Your privacy is important to us. High Desert Medical collects and uses personal data such as your phone number and email solely for the purpose of providing CPAP replacement services. Your information will not be sold or shared with third parties, except as necessary to provide the service or as required by law. Please refer to our Privacy Policy https://high-desertmedical.com/privacy-policy for more details on how we protect your information.

7. Communication Frequency

The frequency of communications will vary based on your CPAP equipment replacement schedule and service updates. You may receive communications related to:

Equipment replacement reminders

Shipment tracking updates

Usage tips and recommendations

Service-related notifications

8. Limitation of Liability

High Desert Medical is not responsible for any delays, undelivered messages, or issues caused by your phone carrier, internet service provider, or technical issues beyond our control. By participating, you agree to hold High Desert Medical harmless from any claims, damages, liabilities, or losses arising from your use of this service.

9. Service Modifications

High Desert Medical reserves the right to modify, suspend, or discontinue SMS, phone, and email services at any time, with or without notice. Any updates to the Terms and Conditions will be posted on our website.

10. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact High Desert Medical at:

Phone: 559-212-5566

Email: [email protected]

Address: 360 W Bedford Ave Ste 110/111 Fresno, CA 93711

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state in which High Desert Medical operates, without regard to its conflict of law principles.